Terminix

I took out the contract with Terminix last spring.  They charged me almost $1200 because there were termites in the neighborhood.  That included and inspection, treatment and 2 years of inspections.  It also guarenteed that if I found termites, then terminix would be responsible for repairing the damage.  Well, I found termites.  I contacted Terminix.  The tech came out, looked at the hole in my sheetrock, said he didn't see any live ones.  I took down half the wall and asked if he saw any now.  Oh, yeah, there they are.  After him standing around and looking at them for about half an hour, I asked if he was going to treat them or not.  His repy, well I guess I could spray them.  Ya think!  This was on Wednesday, December 19, 2012.  On December 21, I again called the local office.  I asked if anyone was going to come out and assess the damage.  I was told that she would pass it on to the proper person but if I did not hear from him that afternoon, then it would be after Christmas.  I did not hear from him them, nor did I hear from him after Christmas.  I fired of an e-mail to their headquarters.  I got a call from a woman telling me she would be out to look at the damage on Jan 9 between 12pm and 2pm.  Nope.  I work from 8-5 m-f.  Well, can't you take off?  Nope.  Can't do that.  Well how about between 5:30 and 6:30 pm?  Ok that is doeable.  She was supposed to show up on Wednesday, January 9.  It was raining and cold and I was not going to get off till 6pm.  I called and told her we would have to reschedule.  Ok, the inspector did not want to do it today because of all the rain.  She would call me back.  Well, it is the 18, on month since this started.  On the 21, I will email the company headquarters and tell them that I am hiring someone to asses the damage and get it repaired and I expect them to pay for it.  If they refuse, I want my money back or I will be seeing a lawyer to sue for breech of contract.  Will not be using Terminix again.