ADT

My relative, who is disabled, has this security system installed.  It is top of the line.  Well, I went over this weekend to take her groceries.  She was not at home so I just went in.  I did not know she had set the alarm.  Yep.  I triggered it.  I tried to call her, but she had left her phone at home.  Ok, I thought, the alarm company will call her phone and I can get it stopped.  Nope.  No call.  So I called the number listed on her contract.  That was customer service and they informed me that they could not help me.  The police came as they are supposed to.  They did a walk through and checked my license.  Still no call from the alarm company.  That was Sunday.  They still have not called. She called them three times on Monday.  She left her number for a call back.  This is Tuesday and no call back.  Tomorrow I do the calling and I will not stop until I get an answer.  I am also looking for another security company.