Wednesday, July 11, 2012
Environmental Air
Around the end of May or first part of June, my central air conditioner quit. The fan would run, but that was all. So I called Environmental Air Company. This was on a Friday evening. A tech from Environmental Air showed up Saturday morning, looked at the outside unit, and told me my compressor was out and it would cost $4000 to replace and I should consider replacing the entire unit as there might be some problem in the attic components as well. Total cost-$8000. Not having this kind of money, I told him I would have to think about it. So I went to Lowes to buy window units since I did not have $8000. I saw a yellow van with red lettering saying Segert 1 hour AC. I stopped and asked if they did Amana units. Yes. What was my problem. I relayed what the tech from Environmental Air has said. This gentleman was the owner and was Mr. Segert. They followed me home and took a look at my unit. My compressor was fine. Then they went to the attic. I need a new control board to the tune of $621 total. They installed the control board. I paid them and my unit is working fine. I contacted Environmental Air and complained. I told them I wanted my money back. Two weeks later, my check was returned in the mail, but not before I contacted their corporate headquarters. So guess who is taking care of my heating and airconditioning from now on? I have been singing the praises of Mr. Segert ever since and have sent him at least one new customer.
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